General Conference Information
Cancellations, policies, special needs ...
- Conference Materials
Conference materials, including original speakers papers, PowerPoint presentations and reference documents will be provided online prior to and following the conference. Participants will also receive a CD-ROM with conference resource materials. - Conference Cancellation Policy
After you’ve registered, if you are unable to attend the conference for any reason, you must inform us in writing, by letter or fax (not email). Cancellations received on or before January 16, 2009 will receive a full refund minus a $250 administration fee. Cancellations received between January 17 and February 15, 2009, will be issued a credit voucher to be used toward next year’s conference. Cancellations received after February 15, 2009, will not receive a refund.If you cannot attend, you are welcome to substitute a colleague. Please note, if you transfer an ACAMS member registration to a non-ACAMS member registration, you will be charged the difference in price. Substitutions for registered attendees must be submitted in writing, by letter or fax (not via email).
If for any reason moneylaundering.com cancels the conference, it does not accept responsibility for airfare, hotel or other costs incurred by registrants. Speakers are subject to change. For more information regarding refund concerns and/or program cancellation policies, please contact our Service Team at +1.305.530.0500.
- Onsite Name Badge Replacement
You’ll need your name badge every day to enter the conference and move about freely. Should you lose your badge, there is a $95 charge for each name badge replacement at the conference.
- Visa Letter Information or Letter of Invitation
If you require a visa to attend the conference, once you have registered and paid in full, we will be happy to issue a letter of invitation for you to present at the embassy. However, we cannot take responsibility for arranging your visa, nor are we responsible for interceding should the embassy refuse your application. If you require a letter of invitation, contact our Service Team by fax at +1.305.530.9434 or by email at customerservice@moneylaundering.com.
- Special Needs
If you have special needs that may affect your participation, please contact our Service Team at +1.305.530.0500, customerservice@moneylaundering.com, or fax +1.305.530.9434.